Privacy Policy
This privacy policy describes how mem0 ("we", "our", or "us") collects, uses, and handles your information when you use our plugin.
Information We Collect
We collect and store the following types of information:
-
Conversation History
- Chat messages between users and AI assistants
- Message content for semantic search functionality
- Message metadata (timestamps, roles)
-
User Identification
- User IDs for partitioning and organizing data
- No personal identification information (PII) is required beyond user IDs
How We Use Your Information
The collected information is used for:
- Providing conversation history storage and retrieval
- Enabling semantic search across past conversations
- Maintaining user-specific memory partitions
- Improving plugin functionality and performance
Data Storage and Security
- All data is stored securely on mem0's servers
- Data is partitioned by user_id to ensure isolation
- We implement industry-standard security measures to protect your data
- Access to stored data is restricted to authenticated API calls
Data Retention
- Conversation history is retained until explicitly deleted by the user
- Users can request data deletion through the mem0 dashboard
- Inactive accounts may have data automatically archived after extended periods
Third-Party Access
- We do not sell or share your data with third parties
- Data access is limited to essential service operations
- API access requires authentication via API keys
Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify users of any material changes through our official channels.
Contact Us
If you have questions about this privacy policy or your data, please contact:
- Email: evanchen@dify.ai
Last updated: 2025-02-25